Privacy Policy

This Privacy Policy explains how AI Digital Tamizha ("we", "us", "our") collects, uses, and protects your information when you visit this website, buy our ebooks, or use AI Realtors 360 (AI Real Estate Tamizha) — the member portal on this website and the AI Realtors 360 Android app. The website and the app use the same account and the same data, so this one policy covers both.

Information we collect

• Account and contact details — your name, email address, phone number, and city, from the purchase or membership form and from your profile.
• Purchases — order and membership records (what you bought, amount, status, payment reference). We do not collect or store your card, UPI, or bank details: payments are processed by our payment partner, Razorpay, under their own security and compliance standards (PCI-DSS Level 1).
• What you send to the AI tools — your messages to the AI agents and their replies, and what you enter into the ad, campaign, and poster tools (including photos you choose to upload for a poster). Conversations and posters are saved to your account so you can come back to them.
• Your property listings — details, photos, documents, and private notes you add in My Property.
• Learning and usage in the portal — lesson progress and where you stopped a video, the tools you used recently, and your AI credit balance and usage.
• Reports you send us — if you report an AI reply or image, the report and the content you reported.
• Basic technical data — device and browser type and IP address, which our hosting providers log to keep the service working and secure.

The Android app

• The app uses your camera, photos, or files only when you choose to take or pick a photo or document, and only the ones you pick.
• It does not collect your location or contacts, shows no ads, and has no advertising or analytics tracking.
• Course videos play through YouTube's player, so Google's privacy policy applies to watching them.

How we use your information

• To create and run your account, let you sign in, and check your membership.
• To deliver what you bought: ebooks, courses, live classes, and the AI tools.
• To generate AI replies, ad copy, and posters when you ask for them, and to keep track of your AI credits.
• To send you sign-in codes, receipts, and replies to your questions.
• To review reports of AI content and improve our filters.
• To keep the service secure, prevent misuse, and meet our legal obligations.

We do not use your data for advertising and we do not sell it.

AI processing

When you use an AI agent or tool, what you send (text, and for posters the photo you upload) is passed to AI model providers through OpenRouter to produce the result. They process it only to return that result to us. Please don't enter other people's sensitive personal details into the AI tools. AI output can be wrong; check it before you rely on it or publish it.

Sharing of information

We do not sell, rent, or trade your personal information. We share it only with service providers that are needed to run this service, and only for that purpose:

• Supabase — our database, sign-in, and file storage.
• Render — website hosting.
• Razorpay — payments.
• OpenRouter and the AI model providers it uses — AI replies and images.
• Google (YouTube) — course videos.

We may also disclose information when the law requires it.

How long we keep it

We keep your information while your account is active. Conversations, posters, and listings stay until you delete them or your account. When your account is deleted, we delete your data within 30 days, except records we must keep by law (such as invoices and payment and tax records). Backups expire on their normal cycle.

Data storage & security

Your data is stored on encrypted infrastructure and sent over encrypted connections (HTTPS). Private files such as ebooks, posters, and property documents are only reachable through short-lived links issued to your own account. Access is limited to what is needed to run the service and support you. No method of transmission over the internet is 100% secure, but we take reasonable steps to protect your data.

Your rights

Under India's Digital Personal Data Protection Act, 2023, you may ask to access, correct, or erase your personal data, withdraw your consent, or raise a grievance. Write to us at aidigitaltamizha@gmail.com; we will reply within 30 days.

Deleting your account

You can ask us to delete your AI Realtors 360 account and its data at any time — see Delete your account for how, and what is deleted.

Children

Our products are meant for adults working in real estate. They are not intended for anyone under 18, and we do not knowingly collect children's data.

Cookies and browser storage

The website stores small pieces of data in your browser to keep you signed in and to remember your preferences (such as light or dark mode). We do not use advertising cookies. If you clear or block them, you will be signed out and some features may not work.

Changes to this policy

If we change this policy, we will update it here and change the date at the top.

Contact us

Questions about this policy or your data? Reach us at aidigitaltamizha@gmail.com or +91 80151 42531, or write to 2/40, Lakshmi Nagar, West Lakshmi Nagar, West Tambaram, Mudichur, Chennai, Tamil Nadu 600048.