Refund & Cancellation Policy

We want you to feel confident about your purchase. Please read this policy carefully before buying, as it explains exactly when refunds are and are not available.

Digital product — no refunds after download

The TN Land Buyer's Safety & Verification Guide and any related digital add-ons are instantly delivered digital products. Because the content becomes fully accessible to you immediately upon successful payment, we do not offer refunds or cancellations once the download link has been issued or the content has been accessed/downloaded.

Genuine payment issues

If you were charged but did not receive access to the Product due to a technical or payment-processing error on our end, please contact us within 7 days of purchase at aidigitaltamizha@gmail.com with your payment reference/order ID. We will verify the issue and either grant access or issue a full refund for that specific failure.

Duplicate payments

If you were accidentally charged more than once for the same order, the duplicate charge will be refunded in full once verified.

Membership — billing & cancellation

AI Realtors 360 membership is sold with Autopay: billed automatically via Razorpay every cycle (monthly or yearly) until you cancel. Membership prices are shown exclusive of 18% GST; the GST-inclusive total is shown before you pay, and that total is what's charged.

• Monthly: ₹999/month + GST — ₹1,178.82 per cycle.
• Yearly: ₹699/month + GST, billed upfront — ₹8,388 + GST, so ₹9,897.84 per cycle.

• You may cancel at any time by writing to aidigitaltamizha@gmail.com or calling +91 80151 42531 with the email address your membership is registered under.
• Cancelling stops all future charges. It does not end your access immediately — you keep full access for the rest of the period you've already paid for, and it will not renew after that.
• We do not offer partial or pro-rata refunds for a billing period already in progress when you cancel — a month on the monthly plan, or a year on the yearly plan. Because access to courses, agents and ebooks is granted in full for the period as soon as it's paid, a part-used period is treated the same as a fully-used one.
• If a renewal charge fails (e.g. an expired card), access is paused, not cancelled. Contact us at aidigitaltamizha@gmail.com and we'll help you restore it.
• Members who paid for a single period before 24 Sep 2026 keep their access until it ends. The portal shows a reminder when it is close to ending; renew from /buy with Autopay to continue without a break.

AI message credits (top-ups)

Members can buy extra AI messages inside the portal. Prices are shown exclusive of 18% GST, and the GST-inclusive total is shown on the button before you pay.

• 50 messages — ₹99 + GST (₹116.82)
• 200 messages — ₹299 + GST (₹352.82)
• 750 messages — ₹799 + GST (₹942.82)

• Credits are added to your account instantly and never expire. For that reason, credit packs are non-refundable once purchased.
• Credits can only be used while your membership is active. If your plan ends, your purchased credits are kept and become usable again as soon as you renew — they are not lost. Credit packs can only be bought while your plan is active.
• The exceptions are the same as for everything else on this page: if you were charged but the credits weren't added, or you were charged twice for the same pack, contact us and we'll add the credits or refund the payment.

How refunds are processed

Approved refunds are issued to the original payment method via Razorpay and typically reflect within 5–7 business days, depending on your bank or payment provider.

Contact for refund requests

Email aidigitaltamizha@gmail.com or call +91 80151 42531 with your order details, and we'll respond within 2 business days.